Guarantee Terms
Should the purchaser of a pair of boots identified as ACTON THERMO suffer from cold on his/her feet while wearing these boots, CHAUSSURES RÉGENCE INC. will allow its authorized retailer to exchange the ACTON THERMO boots for another pair of boots of equal value. The Company’s or Retailer’s responsibility is limited only to the exchange of the product for a similar product and does not cover reimbursements.

Any other type of claim will be refused.
The ANTI-FREEZE GUARANTEE is valid for a period of 30 days from the date of purchase (please note that all purchases made and invoiced between May 1st and December 14th will be considered as purchases made on December 15th. That is to say that for all purchases of ACTON THERMO boots made during the above-mentioned period, the guarantee will be effective for a period of 30 days starting from December 15th). All merchandise returned must be accompanied by the sales slip, within 10 days following the exchange.
N.B.: For thermal efficiency, it is important to use quality socks made of synthetic fibers such as polypropylene. Therefore, if the boots have been worn with other socks than synthetic, or if the boots have been modified or altered, the guarantee will not be honored.

NOTE for Polar Expeditions: Despite the fact that our ACTON THERMO are matchless, we recommend for major polar expedition our: ACTON CHIMO (Mukluk # 4440-13). Additional long-term protection is necessary for expeditions of an undetermined duration.

IMPORTANT Please note that if you suffered from cold while wearing an “ACTON THERMO”, we do not believe, unfortunately, that any other product will satisfy you and meet the protection provided by ACTON THERMO and that the same problem will probably recur.